Privacy Policy

At Llaxiom, we collect information that helps us provide better career development services in hotel floristry. The data we gather falls into several categories, each serving specific purposes for your learning experience.

• Contact details including name, email, phone number, and mailing address
• Professional information such as current employment, experience level, and career objectives
• Educational background and certifications relevant to hotel floristry
• Payment information processed through secure third-party payment processors
• Learning preferences and course selections to personalize your experience
• Communication history and support interactions to improve our services

We also collect technical information when you use our website, including IP address, browser type, device information, and pages visited. This data helps us improve website performance and understand how users navigate our educational resources.

Your information serves multiple purposes, all focused on enhancing your learning experience and professional development in hotel floristry. We're committed to using your data responsibly and transparently.

We never use your personal information for purposes unrelated to your education or career development without your explicit consent. Marketing communications are always optional, and you can unsubscribe at any time while maintaining access to essential course-related communications.

Llaxiom takes a conservative approach to sharing your information. We work with carefully selected partners who support our educational mission, but we never sell your personal data to marketers or unrelated third parties.

• Payment processors handle financial transactions securely without storing your complete payment details on our servers
• Email service providers help us deliver course materials and important updates while maintaining strict data protection standards
• Learning management system providers assist with course delivery and progress tracking using encrypted data transmission
• Analytics services provide anonymous usage statistics to help us improve website functionality and user experience
• Cloud storage providers securely host your learning materials and progress records with enterprise-grade security

All third-party partners sign agreements requiring them to protect your information according to strict standards. They can only use your data for the specific services they provide to support your learning experience, never for their own marketing purposes.

You have significant control over your personal information and how we use it. These rights ensure you can make informed decisions about your data throughout your relationship with Llaxiom.

To exercise these rights, contact us using the information provided at the end of this policy. We respond to most requests within 10 business days and provide clear explanations if we cannot fulfill a particular request due to legal obligations or technical limitations.

Protecting your information is a top priority at Llaxiom. We implement multiple layers of security to safeguard your personal data and learning records from unauthorized access, modification, or disclosure.

Our servers are hosted in secure data centers with physical security measures, redundant power systems, and environmental controls. We maintain regular backups of your learning data to prevent loss due to technical failures or disasters.

• Password requirements enforce strong authentication standards for all user accounts
• Session timeouts automatically log you out after periods of inactivity to prevent unauthorized access
• Regular software updates and security patches keep our systems protected against emerging threats
• Employee training ensures our staff understands and follows privacy and security best practices
• Incident response procedures enable quick action if any security concerns arise

While we implement strong security measures, no online system is completely immune to threats. We encourage you to use strong, unique passwords and keep your account information confidential.

We retain your information only as long as necessary to provide educational services, comply with legal requirements, and support your ongoing career development in hotel floristry.

• Active account information is maintained while you're enrolled in courses or using our services
• Communication records are kept for three years to provide consistent support and reference history
• Payment transaction details are retained for seven years to comply with financial regulations
• Website usage analytics are aggregated and anonymized after six months
• Marketing contact information is deleted upon unsubscribe request or after two years of inactivity

When you request account deletion, we remove your personal information from active systems within 30 days, though some data may persist in backup systems for up to 90 days as part of our data recovery procedures. Educational credentials remain available upon request even after account deletion.

Certain information may be retained longer when required by law, such as records related to disputes, investigations, or regulatory compliance in the education sector.

As an educational platform serving students internationally, some of your information may be processed or stored in countries outside Azerbaijan. We ensure appropriate safeguards protect your data regardless of location.

Our primary servers are located in secure facilities within regions that maintain strong data protection standards. When working with international service providers, we require contractual protections that meet or exceed Azerbaijan's privacy requirements.

You have the right to obtain information about specific countries where your data is processed and the safeguards in place to protect it during international transfers.

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how you interact with our educational content.

• Essential cookies enable basic website functionality, such as maintaining your login session and remembering course progress
• Analytics cookies help us understand which content is most valuable and identify areas for improvement
• Preference cookies remember your language settings, display preferences, and customization choices
• Third-party cookies from educational tools may be used to deliver course content and track learning progress

You can control cookie settings through your browser, though disabling certain cookies may limit some website functionality. Our cookie notice provides detailed information about each type of cookie and how to manage your preferences.

We do not use cookies for cross-site tracking or targeted advertising. Our focus is on improving your learning experience rather than building detailed behavioral profiles for marketing purposes.

This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or privacy practices. We'll notify you of significant changes through email or prominent website notices.

Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your information.

Previous versions of this privacy policy are available upon request, allowing you to understand what protections applied to your information at different times during your relationship with Llaxiom.